Privacy Policy

At Core Chunk, your privacy matters. This Privacy Policy explains what information we collect when you visit corechunk.com, engage with our services, or contact us — and how we use and protect it. We keep things simple: we collect only what we need to serve you well. We don't sell your data. We don't share it with advertisers. And we give you full control over what we hold. This policy applies to our website (corechunk.com), any client portals we operate, and communications you initiate with us. By using our website or engaging our services, you agree to the practices described here.

We collect information in two ways: 1. Information You Provide Directly: • Contact details: Your name, email address, phone number, and company name when you fill out our contact form or reach out to us. • Project information: Details about your project, goals, budget, and timeline that you share during inquiries or engagements. • Communications: Emails, messages, or other correspondence you send us. 2. Information Collected Automatically: • Usage data: Pages visited, time spent, browser type, and device information, collected via standard web analytics. • IP address: Used solely for security monitoring and approximate location (country/city level). We do not collect sensitive personal data such as government IDs, biometrics, or financial card numbers. Payment processing (if applicable) is handled by PCI-DSS compliant third-party gateways — we never store your card details.

We use the information we collect to: • Respond to your inquiries and project requests promptly. • Deliver the services we've agreed to provide under a signed engagement. • Send project updates, invoices, and relevant communications related to your work with us. • Improve our website and service quality using anonymized, aggregated analytics. • Protect our systems from spam, fraud, and abuse. We do not use your data to build advertising profiles, sell insights to third parties, or make automated decisions that materially affect you without your consent.

We do not sell or rent your personal information — ever. We share it only in these limited circumstances: • Service providers: Trusted infrastructure partners (such as Vercel for hosting and Supabase for our database) who process data on our behalf under strict confidentiality agreements. • With your consent: If a project integration requires sharing data with a third-party tool, we'll ask for your explicit approval first. • Legal requirement: If required by a valid court order or legal obligation, we may disclose data. We will notify you unless prohibited by law. All third-party service providers are bound by data processing agreements and are not permitted to use your data for their own purposes.

We take reasonable and industry-standard steps to protect your information: • All data transmitted to and from our website is encrypted using TLS (HTTPS). • Data stored in our systems is protected with encryption at rest. • Access to client data is restricted to team members who need it to deliver your project. • We conduct regular security reviews and keep our systems patched and up to date. No method of transmission over the internet is 100% secure. If you have reason to believe your data has been compromised, please contact us immediately at support@corechunk.com.

You have the right to: • Access: Request a copy of the personal information we hold about you. • Correction: Ask us to update or correct inaccurate information. • Deletion: Request that we delete your personal data. We will comply unless we have a legitimate reason to retain it. • Opt-out: Unsubscribe from any marketing communications at any time by replying to any email or contacting us directly. To exercise any of these rights, email us at privacy@corechunk.com. We aim to respond within 10 business days.